Measure your head carefully and use the sizing chart to select the proper size helmet.
If you receive your helmet, and are unhappy with the fit, we will be happy to exchange it once for another size.
You must call us at 516-855-7553 and request a Return Authorization Number (RA#) and return instructions. You must return the helmet to us via USPS Priority Mail, Fedex Express, UPS Ground or any TRACKABLE carrier, prepaid.
We will pay shipping on the replacement helmet.
The returned helmet must be in perfect packaged condition, unworn and with all original tags attached to receive any exchange or refund. Helmets returned in any packaged condition except brand new will be charged a 35% restocking fee to replace the damaged packaging.
Helmets that have been used, worn or ridden or returned with any damage such as scratches dents or dings, or damage to the liner, buckles or straps will not be refunded or exchanged under any circumstances.
Do not return used or damaged helmets to us or you will have to pay shipping charges to get your damaged helmet back.
You have 14 days from receipt of your helmet to request an exchange or a refund. Absolutely no return authorizations will be given after 14 days. Exception will be allowed during the Christmas Season for Gift Giving. Return requests will be accepted within 14 days after Christmas for any purchase between November 15th and December 25th.
DO NOT RETURN ANY HELMETS TO US WITHOUT AN RA NUMBER, AS WE WILL NOT PROCESS RETURNS WITHOUT AN RA# !