Internet Store Return Policy
Measure your head carefully and use the sizing chart to select the proper size helmet.
If you receive your helmet, and are unhappy with the fit, we will be happy to exchange it once for another size.
Fill out the form at blackbeardsgear.com/returns and request a Return Authorization Number (RA#) and return instructions.
You must return the helmet to us via USPS Priority Mail prepaid only.
DO NOT use any delivery service which does not deliver to Post Office Boxes as the shipment will be refused by the post office and returned to you at your expense.
We will again pay free shipping on the replacement helmet for one exchange instance only.
Exchanged helmets are final and cannot be exchanged again unless you pay shipping both ways.
If you return your helmet order for a refund, your purchase price, less the original cost of shipping the original order to you, will be refunded to your credit card within 5 days of receipt of the item to our returns department.
The returned helmet must be in perfect packaged condition, unworn and with all original tags attached to receive any exchange or refund. Helmets returned in any packaged condition except brand new will be charged a 35% restocking fee to replace the damaged packaging.
Helmets that have been used, worn or ridden or returned with any damage such as scratches dents or dings, or damage to the liner, shell, finsih, buckles, straps, safety or dot labels or size stickers will not be refunded or exchanged under any circumstances.
Do not return used or damaged helmets to us or you will have to pay shipping charges to get your damaged helmet back.
You have 14 days from receipt of your helmet to request an exchange or a refund.
Absolutely no return authorizations will be given after 14 days.
Exception will be allowed during the Christmas Season for Gift Giving. Return requests will be accepted until February 1, 2023 for any purchase between November 1st and December 25th, 2022.
DO NOT RETURN ANY HELMETS TO US WITHOUT AN RA NUMBER, AS WE WILL NOT PROCESS RETURNS WITHOUT AN RA# !